REFUND & CANCELLATION POLICY

Direct Margin Academy

 

  1. General Policy

At Direct Margin Academy, we provide educational services related to stock market training.
By enrolling in any course, workshop, or program, you agree to this Refund & Cancellation Policy.

  1. No Refund Policy
  • All course fees once paid are non-refundable and non-cancellable, under any circumstances.
  • This includes:
    • Online courses
    • Offline classroom training
    • Live market sessions
    • Workshops, webinars, and mentorship programs
  1. No Transfer Policy
  • Course enrollment is non-transferable.
  • Fees cannot be transferred to another person, batch, or course.
  1. Demo / Free Trial Sessions (If Applicable)
  • Demo or free trial sessions are provided only for evaluation purposes.
  • Enrollment after a demo or trial confirms acceptance of the course structure and content.
  • No refund requests will be entertained after enrollment.
  1. Course Access Issues
  • If you face technical issues accessing course material due to our system error, we will:
    • Provide alternate access, or
    • Extend access duration (if applicable)
  • No monetary refund will be issued for technical issues.
  1. Trainer / Schedule Changes
  • Direct Margin Academy reserves the right to:
    • Change trainers
    • Modify class schedules
    • Reschedule sessions
  • Such changes do not qualify for a refund.
  1. Missed Classes
  • No refund or compensation will be provided for:
    • Missed classes
    • Late joining
    • Incomplete attendance
  • Access to recordings may be provided if available (no guarantee).
  1. Force Majeure

No refunds shall be issued for cancellations or interruptions due to events beyond our control, including:

  • Natural disasters
  • Government regulations
  • Internet or power failures
  • Market holidays or technical breakdowns
  1. Duplicate / Excess Payment
  • If a user makes a duplicate payment due to technical error, the excess amount will be refunded after verification within 7–10 working days.
  1. Payment Gateway Charges
  • Any applicable payment gateway or transaction charges are non-refundable.
  1. Policy Acceptance

By enrolling in any course offered by Direct Margin Academy, you acknowledge that:

  • You have read and understood this Refund Policy
  • You agree to its terms without exception
  1. Policy Updates

Direct Margin Academy reserves the right to modify this policy at any time without prior notice.
The updated policy will be effective immediately upon publication on the website.